Question 1

How does Golden Shield protect my loved one from being scammed?

Accepted Answer

Golden Shield works quietly in the background to spot the tricks scammers use most often to go after the elderly — fake websites, gift card scams, phishing emails, and suspicious remote access attempts. When something looks risky, we give a clear, easy-to-understand warning and guide your loved one on what to do next. For families, our Trusted Family Connection lets you step in if help is needed, so no one has to face scammers alone.

Question 2

Does Golden Shield track, use, or sell my data to third parties?

Accepted Answer

No — never. Golden Shield does not track your browsing, store your personal information, or sell data to anyone. Your privacy and safety are at the heart of everything we do. While we will constantly be scanning for potential threats, our program will never store or collect your traffic.

Question 3

What devices does Golden Shield work on?

Accepted Answer

Golden Shield works on MacOS and Windows.

In March 2026, the team seeks to launch the Golden Shield phone app to give the ultimate protection to our users!

Question 4

Will Golden Shield slow down my computer?

Accepted Answer

Golden Shield runs quietly in the background. While it uses a very small amount of power, it’s so light that most people never notice any difference in speed. Your loved one stays protected without their computer feeling any slower.

Question 5

Is Golden Shield a replacement for antivirus softwares?

Accepted Answer

Golden Shield is not antivirus software — and we don’t try to be. Traditional antivirus focuses on blocking viruses and malware, while Golden Shield is designed to protect against the scams and tricks that target older adults every day, like phishing, tech support fraud, and gift card scams. We work alongside your antivirus program, not instead of it. For most elderly users, Golden Shield offers a much easier, more user-friendly layer of protection that covers the threats they’re most likely to face online.

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