Refund Policy

At Golden Shield (“GoldenShield”), we are committed to providing top-quality security services and software. Please note that all sales are final, and no refunds are guaranteed or to be expected.

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However, we value your satisfaction and want your experience with GoldenShield to be the best it can be. For this reason, refund requests will be considered on a case-by-case basis under the following conditions:

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• A written refund request is submitted within 14 days of the purchase in question.

• The request clearly states the reason for seeking a refund.

• The issue is deemed valid after review by a GoldenShield team member.

Our team will carefully evaluate each request and determine if an exception can be made. Approval of refunds is solely at GoldenShield’s discretion.

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By purchasing or using GoldenShield’s services, you acknowledge and agree to this policy.